Maintenance, Support and Warranty
To ensure continued performance, it is recommended that a qualified engineer regularly maintains your CCTV system. This maximises your investment and ensures that your system continues to stream and record the best possible images. Before work is carried out the cost of all chargeable items is agreed. After each maintenance visit a full report can be provided.
LiveView offer a selection of maintenance packages:
Having a regular service and maintenance agreement in place for your CCTV equipment is essential for ensuring your system works when you need it the most - in an emergency.
- Pay-as-you-go maintenance.
- Standard package: 1 annual maintenance visit including telephone and remote computer support. Only out of warranty parts to rectify faults are charged.
- Comprehensive package: 2 annual maintenance visits including telephone and remote computer support. Only out of warranty parts required to rectify faults are charged.
All LiveView equipment and installation work has a 12-month warranty period.